Reshid Dervishi on

People, Work & Companies

Agreements, pay, people’s development and the culture of everyday work.

A company looks different from different seats. The owner knows what preceded a decision, how payments are coming in, and why a priority changed. An employee often receives only a task and an expectation to understand its urgency immediately. A manager tries to connect demands with the team's capacity. When we forget these differences, we can easily judge others without understanding their circumstances.

Sometimes I try to look at my company through the eyes of someone working in it. That can be uncomfortable, because it reveals how much I rely on an explanation that exists only in my head. What I have been working through for several days is new information to someone else. Good intentions are not enough. A decision needs to become understandable to those expected to carry it out.

A salary is another place where the same thing carries different meanings. For the company, it is an obligation to meet even when payment is delayed. For the employee, it is security in everyday life. Neither perspective removes the other. An honest conversation requires us to discuss contribution, capacity, expectations, and an agreement both sides can understand. Respect does not replace fair pay, just as money does not justify humiliation.

Developing people cannot be reduced to a new title. A good specialist does not become a capable manager simply because we wanted to reward them. A different role requires different abilities, support, and time. Sometimes greater recognition means allowing someone to grow in the work where they contribute most, rather than moving them into a position where they lose confidence and the team's trust.

Company culture is visible in everyday actions. Who can say a deadline is unrealistic? How do we respond to a mistake? What happens when a good employee leaves? Does the responsibility of the best people become a permanent obligation to make up for others' lack of effort? Rules have meaning when they make serious work easier, rather than conceal a problem nobody wants to name.

This topic connects the relationship between employer and employee, communication, working conditions, and team development. It does not begin by assuming one side is always right. It begins with the need for a clear agreement and responsibility on both sides. A company has more room to mature when people can understand what is expected of them, say what they need, and see that their contribution does not go unnoticed.

Selected reading

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The Company Through the Eyes of an Employee

Sometimes I try to look at my company through the eyes of someone who works there, rather than through the eyes of the person who runs it.

The same decision seen from the other side of the desk.

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A Salary Is More Than a Number in a Spreadsheet

For the owner, a salary is an obligation that must be fulfilled even when business isn’t going well, when payments are late, when clients are pressuring them, and when the numbers don’t add up.

Agreed pay at the meeting point of company obligations and employee security.

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The Most Expensive Reward in a Company Is a Misguided Promotion

The most expensive reward in a company can be a misguided promotion. When someone excels for years, it is natural to want to reward them.

The difference between recognising expertise and readiness to lead people.

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Rights and Responsibilities on Both Sides of the Table

We often discuss rights and obligations at work as if they belong to opposing sides. Employers complain there are no workers; workers complain there are no good employers. A fair relationship requires responsibility on both sides.

Trust as the result of an agreement honoured by both sides.

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Good intentions aren’t enough either, because good intentions don’t clear up confusion.

The Company Through the Eyes of an Employee

Seeking a publisher

The Philosophy of Entrepreneurship

The relationship between employer and employee is one way to test the philosophy of entrepreneurship in practice. That is why I connect this topic with The Philosophy of Entrepreneurship and responsibility for the company we build together.

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Monday Does Not Have to Begin with Every Outstanding Request

Returning to work after the weekend can begin with a pile of messages that everyone considers urgent.

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Work That Absorbs Us Also Needs Sustainable Conditions

Sometimes we become so absorbed in a task that we notice the passing of time less. This can be a pleasant experience of work in which we understand the goal and have enough skill to meet its demands.

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A Standard of Service Begins Before a Guest's Praise

In hospitality, quality is visible in a series of small encounters. A guest notices how clear a reservation is, how a misunderstanding is resolved, and whether the promise matches what they actually receive.

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Checking the Direction Before Improving the Process

A team can reliably carry out tasks that no longer contribute to an important goal. Deadlines are met and reports arrive, while the question of whom the work benefits remains outside the conversation.

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Care for Guests Requires Freedom for Employees Too

Hospitality can be lost in a procedure that is orderly, but leaves no room for us to notice the person.

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A Second Chance at Work Requires Real Conditions

A person with a difficult past can bring knowledge and abilities that are not visible through a single label.

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Fewer Job Advertisements Require a More Careful Assessment

The number of posted ads can be an important sign of the job market, but it doesn't give the full picture of opportunities.

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A Label Can Narrow What We Notice

When we declare someone irresponsible or difficult to cooperate with in advance, we can read every subsequent action as a confirmation of that assessment.

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Adapting the Way We Work to Actual Capacity

People do not approach the same task with the same capabilities. Different limitations and experiences may require a different schedule, equipment or support, even when the expected result is similar.

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Recognition of Contributions Should Not Be Reduced to One Name

The story of a company often centres on a single main character, while other people stay in the background.

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Cost-Cutting Measures Need to Show That a Decision Is Fair

When a company asks people to accept a reduction in work or different terms, it is important to understand how responsibility is shared.

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Assessing Ability Beyond an Expected Appearance

The candidate may deviate from the image that we have previously associated with a specific role.

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A Break That Exists Beyond the Schedule

A break may appear in the schedule while the person eats with a phone in hand and work carries on.

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Faster Handovers Require Agreement Between Teams

When one team completes its part of the task, the other may not immediately be able to continue. Information, tools or confirmation may be missing right at the point of handover, so the stoppage is repeated even though everyone is working quickly.

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Ability Cannot Be Seen Through Only One Kind of Task

A person can have difficulty in one area and show attention and skill in another.

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After an Unfair Outcome

An unfair outcome hurts both because of the loss and because of how it came about. The expectation that we immediately find the good side of everything adds another demand to what we already carry.

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An Older Colleague’s Experience as Part of the Work

When a senior colleague's role changes, it's easy to start evaluating just how many tasks are completed today.

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An Unwritten Expectation We Can Reconsider

Sometimes we accept an expectation just because it is taken for granted in our environment. You should choose a specific job, be available at all times or leave your question for later.

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A Task We Do Well but No Longer Need

We can spend years perfecting a procedure that no longer contributes to an important goal. We do it faster and more neatly, so the skill itself becomes a reason not to question it.

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An Environment That Keeps Undermining Change

A person can have good intentions and knowledge, but the way work is organised around them makes every attempt difficult.

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Professional work when the day does not follow the plan

Some working days require more effort than meets the eye. A person completes the agreed work, and at the same time solves an interruption, an unclear request or an obligation that the plan did not foresee.

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Appreciation in the team should be specific

In a business day, it is easier to notice what is late than what someone did carefully and on time.

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Progress that does not depend on someone else's defeat

Working on a skill can easily turn into constant comparison with others. Instead of tracking what we understand and do better, we start evaluating who gets more recognition and whose success threatens our position.

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Connecting Formal Education with Experience

School and university provide knowledge, professional language and a way to understand complex problems.

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Support for Employees Within Professional Boundaries

Leading a team does not give us the right to manage people as if they were not adults with their own judgments.

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Procedures should serve people and work

I believe that some business difficulties arise when we deal with form more than purpose.

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Professional knowledge should be made usable

Knowing a topic and conveying it to another person are not the same task. An expert may understand a procedure and yet explain it in a way that does not allow the user to apply it.

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Reconsidering Our Career as a New Choice

The job we once chose may remain a good choice, but it is worth checking whether the reasons for it are still valid.

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Fair pay and respect go hand in hand

Salary is an important part of the employment agreement and it should not be diminished by saying that money is not important to people.

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Cooperation with experts also requires an understanding of the work

A business owner cannot know every area equally well. Accounting, legal affairs, sales, and technology may require expertise that makes more sense to seek from others.

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Professional development should be linked to real needs

If the job no longer corresponds to what we want, it is useful to understand what needs to be changed.

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Assessing a Challenge by Its Requirements and Cost

A new challenge can open up an opportunity, but it can also be an obligation for which we currently have no conditions.

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Being Judged Before We Are Known

There are environments where the assessment arrives before our work. Name, origin, or an assumption about whom we are associated with becomes more important than what we know and how we act.

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Expertise must be understandable to others

Knowledge has limited value if we cannot explain it to the people we work with.

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Responsibility on Both Sides of an Agreement

Bad management can make it difficult for capable people to work. But employees also have a share of responsibility that does not disappear because the company has shortcomings.

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A Career Chosen Before We Understood the Work

I remember the question of whether I would make a mistake when choosing a direction. Later, through experience, I also learned about my wrong assessments.

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Training That Shows in Everyday Work

When reducing costs, the company should also check what it loses by giving up training.

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When additional work becomes a tacit condition

An employee can properly finish the agreed work and leave at the agreed time, and still receive a remark that they are no longer dedicated enough.

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An Entry-Level Job That Requires an Experienced Worker

An entry-level job ad gets confusing when it asks for experience that the candidate has yet to gain.

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What We Actually Gain from a Promotion

Promotion can bring better earnings, more important tasks and room for development. It can also bring many new obligations without a clear agreement on powers and support.

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Opportunities and the Responsibilities That Follow

An opportunity in itself is not a finished result. A new job, collaboration, or project demands an assessment of what they offer and what they expect from us. Sometimes we let an opportunity slip by out of fear.

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What We Can Control

We cannot control every circumstance, but we can learn how to respond. Accepting our limits includes knowing when to seek help, change the conditions, or give up a plan that is no longer sustainable.

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Misunderstanding Begins Before the Answer

Misunderstanding sometimes begins even before the answer, in what we have already decided to think. We don’t listen to understand. We listen to respond. To defend our position. To protect our ego.

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What We Can Understand After Rejection

Rejection can easily feel like a final judgment on our work. We didn’t get the job, collaboration, or opportunity we wanted, so we start to doubt even what we know. Sometimes the reason lies in our proposal.

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When a fair relationship is seen as an opening to exploit

The more fair you are as an employer, the sooner you face an unpleasant truth: Some people don’t know how to value a fair relationship. They don’t see it as humanity, but as an opportunity for exploitation.

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Work Is Never Just Work

We often hear that work is just work. Yet business decisions affect people’s lives, and responsibility cannot be separated from that fact.

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Before Every Role, There Is a Person

Before any role or title, there is a person with their own exhaustion, fears, limits, habits, and unspoken struggles.

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Higher Income and the Same Habits

For a long time, I thought earning more money would fix my relationship with money. When my income went up, so did my expenses.

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Why Is It Hard to Find Workers?

When a company struggles to find workers, it should also examine what it offers: pay, clear responsibilities, communication, and conditions an employee can expect after a few months.

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When a Person Outgrows a Company

There may come a time when a person outgrows a company. Not because they’ve become bigger than it. But because they can no longer breathe within it.

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The Most Expensive Employee Isn’t the One with the Highest Salary

A good employee’s high salary is often an investment that pays off many times over. Far more costly is an employee whose irresponsibility is tolerated for months while others shoulder their responsibilities.

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A Manager Speaks Two Languages

In many companies, managers are mistakenly seen as people who merely relay the owners’ decisions to employees. But that is perhaps the smallest part of their job.

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The Environment That Shapes Our Best Intentions

Our environment shapes what eventually becomes normal to us. This is evident in the way we talk about work, expect support, and react when someone tries to do things differently.

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You Don’t Have to Know Everything

One of the more costly misconceptions in business is the belief that an owner or manager must have an answer to every question.

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Company culture is also evident when someone leaves

Companies lavish attention on new hires. They welcome the new person, introduce them to the team, post a photo, and announce that a new chapter is beginning.

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The experience we discard before we need it

We begin to appreciate experience only when its absence starts to cost us dearly. For years, companies have been saying they seek knowledge, stability, and responsibility.

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The best work is sometimes invisible

The best work sometimes looks as if nothing has been done. No problem arose, no deadline was missed, the client didn’t complain, the system didn’t crash, and no costs were incurred.

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Work That Isn’t Visible at the End of the Day

I can spend ten hours working, yet by evening have nothing to show for it or say: “This is what I accomplished today.” Running a company has changed the way I view the results of a workday.

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Personal Brand and Reputation

A polished profile can attract attention. Reputation also depends on how we treat people in ordinary situations, including those who have nothing to offer us.

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When We Stop Hearing Each Other

We have reached a point where employers no longer hear their employees, and employees no longer listen to their employers. Both sides speak. Both explain.

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