The more fair you are as an employer toward people, the sooner you’ll realize an unpleasant truth: Some people don’t know how to appreciate a fair relationship. They don’t see it as humanity, but as an opportunity for exploitation.
Give them understanding, and they’ll ask for more. Give them flexibility, and they’ll act as if it’s their due. Give them a second chance, and they’ll start to think there are no consequences.
The employer then faces a paradox: the more human they are, the less respect they receive from certain individuals. Yet the mistake is not in treating people fairly; it lies in the absence of boundaries. It is important to distinguish between a justified request from an employee and repeated failure to fulfill agreed-upon obligations.
Therefore, the employer shouldn’t become cold, harsh, or insensitive. They must clearly define obligations, possibilities, and boundaries.
Fairness is not a license for arrogance. Understanding is not an invitation to take advantage. Goodwill is not an obligation to let someone demand more while giving less.
The biggest mistake an employer can make is to start tolerating disrespect out of kindness. After all, a company can survive tough times, a bad market, and a drop in revenue.
But it’s hard to survive with people who think everything is owed to them and that they owe nothing to anyone.
Comments