Knowing a topic and conveying it to another person are not the same task. An expert may understand a procedure and yet explain it in a way that does not allow the user to apply it.
That's why a good transfer of knowledge starts with asking who we are addressing. It is necessary to know what the person already understands, what problem they are solving and under what conditions they will use the instruction. The examples and sequence of steps should follow those needs.
The value of the training is easier to assess when we check what the participant can do after it. The number of concepts presented is not a sufficient measure. Useful training leaves a clearer procedure and the opportunity to ask questions even after the first attempt.
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